Shipping policy
Shipping Policy
Last Updated: 10 August 2026
At JerseyLab, we aim to process and deliver your orders safely and as quickly as possible.
Order Processing
Orders are generally processed within 1–3 business days after successful order confirmation.
Customized or personalized products may require additional processing time before dispatch.
Orders are not usually processed on Sundays or public holidays.
Shipping Time
Estimated delivery time within India is generally 4–8 business days after dispatch, depending on your location and courier availability.
Delivery to remote or non-serviceable areas may take longer.
Shipping Charges
Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.
Any free-shipping offer will apply only when the stated promotional conditions are met.
Order Tracking
Once your order is dispatched, tracking details may be shared through email, SMS, WhatsApp, or another available communication method.
Tracking updates are provided by the courier partner and may sometimes take time to reflect.
Delivery Delays
Delivery timelines are estimates and may be affected by factors beyond our control, including:
-
Courier delays
-
Weather conditions
-
Public holidays
-
High order volumes
-
Remote delivery locations
-
Government restrictions
-
Incorrect or incomplete shipping information
JerseyLab will make reasonable efforts to assist with delayed shipments.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate delivery address, phone number, and PIN code.
If an order cannot be delivered due to incorrect or incomplete information provided by the customer, additional shipping charges may apply for re-dispatch.
Failed Delivery Attempts
If the courier is unable to deliver the order after reasonable delivery attempts, the shipment may be returned to us.
Re-shipping may be subject to additional charges.
Damaged or Missing Package
If your package arrives visibly damaged or you receive an incorrect or incomplete order, please contact us within 48 hours of delivery with your Order ID and clear photos or videos.
We will review the issue and provide appropriate assistance.
Customized Orders
Customized jerseys or personalized products may require extra preparation time before shipping.
Once a customized order has entered production or been dispatched, cancellation may not be possible.
Contact Us
For shipping or delivery-related questions, please contact:
JerseyLab
Email: jerseylab26@gmail.com
Phone: 9898352237
Location: Surat, Gujarat, India